Política de reembolso

REFUND POLICY

At Decodigital, your satisfaction is our priority. Please read our refund policy carefully before making a purchase.

Returns & Refunds We accept return requests within 14 days of delivery. To be eligible, items must be unused, unworn, and in their original packaging.

To initiate a return, contact us at alejandro.peralta19605@gmail.com with your order number and reason for return.

Non-Returnable Items The following items cannot be returned:

• Items damaged due to misuse or improper care
• Items without original packaging
• Final sale items

Refund Process Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Wrong Items If you received a damaged or incorrect item, please contact us within 48 hours of delivery with a photo of the item. We will arrange a replacement or full refund at no extra cost.

Shipping Costs Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.